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Assistant Director, Sales: Global Business Development
The American Museum of Natural History is seeking a dynamic individual to help cultivate partnerships with world-class cultural institutions, design firms, and other industry leaders to disseminate scientific and educational content domestically and abroad. AMNH currently provides traveling exhibitions, intellectual properties, planetarium content, HD video and educational materials/tools to over 120 partner institutions on five continents. Delivery of such content fulfills the Museum's mission to promote science literacy and education, create increased visibility for AMNH and the sponsors of its programs, and generate revenue for museum programs.
This position will work with the head of the department as well as other sales staff, operations managers, scientists and educators. Position will spend significant time traveling domestically and internationally engaging in the following activities:
- Establishing alliances to bring AMNH content (primarily traveling exhibitions and planetarium content) to existing and new venues
- Managing existing relationships with partner institutions and helping to foster new relationships as well
- Promoting AMNH products at industry conferences, onsite visits, and institutional networks
- Helping to define new product offerings in conjunction with both internal resources and possible external design firms and other industry partners
- Negotiating contracts and responsibilities, ensuring contract fulfillment and customer satisfaction
- Tracking and reporting on potential partnerships, progress, and status of deals
Responsibilities and duties:
Pursue and close distribution agreements for AMNH content by attending conferences, identifying opportunities, cultivating relationships, and managing contract negotiations. Establish alliances with firms and industry organizations to bring AMNH content to new museum development projects. Manage customer relationships with select current collaborators and venues making certain agreements are fulfilled and identifying additional opportunity areas. Position will spend significant time traveling domestically and internationally.
Qualifications:
Sales:
- Minimum 5-6 years of relevant professional experience in high performance sales environments
- Minimum 2-3 years experience in developing and managing client relationships, preferably working in a similar museum program or related field (design, architecture, art, media)
- Excellent communication skills (verbal and written)
- Ability to integrate knowledge across disciplines to include cold calling, consultative selling, closing contracts, and operation/process flow
- Proven ability to identify, target and secure key business relationships
- Ability to identify and define key sales metrics, measure sales process, and create goals that drive growth
- Comfortable using online software sales automation products such as Salesforce.com and web collaboration tools like WebEx
Industry:
- Understanding of cultural institutions and/or the exhibition development process is beneficial
- Experience working with overseas clients preferred. Fluency in other foreign languages a plus
- Experience with distribution of planetarium content a plus
Other:
- Must be articulate, organized, detail-oriented, and have the ability to multi-task in a dynamic, fast-changing entrepreneurial environment
- Need to have an outgoing, dynamic personality and be comfortable interacting with various personalities and different levels of negotiations
- Must be an effective problem solver, an excellent communicator, and a true team player; must be able to multi-task and manage a busy work-load and frequent obstacles, while maintaining a healthy sense of humor.
- Educational requirements: Bachelor's degree required
Interested applicants should forward their resume, cover letter and salary history to: busdev5@amnh.org.
Assistant to Sr. Vice President of Operations and Capital Planning & Vice President of Human Resources
The Assistant will organize and manage complex schedules that are constantly changing; answer 2 phone lines and distribute messages accordingly; maintain accurate and up-to-date filing systems; maintain accurate and up-to-date contacts; oversee office supplies and reorder as needed; provide administrative support as needed; including research, preparing presentations, drafting correspondence, etc.
Responsibilities Include:
SVP Operations & Capital Programs Responsibilities:
- Work with other assistants throughout the Museum
- Maintain high-level of professionalism to deal with SVPs and Executives inside and outside of the Museum
- Help troubleshoot and resolve administrative tasks that arise
- Manage office budget and prepare billing as required
Vice President of Human Resources Responsibilities:
- Due to location of assistant, track down Vice President as needed for phone calls, etc. based on the critical nature
- Manage seasonal calendar of HR memoranda and execution of each memorandum (annual policy updates, open enrollment notification, etc.)
- Create PO's and process payments as needed by HR department
- Set up and manage multi-employer meetings with other cultural institutions, unions and vendors as needed
Qualifications:
High degree of confidentiality is required; high degree of professionalism and attention to detail; Need to anticipate executives' needs and prioritize accordingly; interpret and communicate urgency when required; Undergraduate degree and previous experience is a similar role is preferred.
Associate Director of Corporate Relations
The American Museum of Natural History is seeking an Associate Director of Corporate Relations who will play a key role in growing the institution's programmatic and operating support through sponsorships and other innovative partnership models. The Associate Director of Corporate Relations will be responsible for fundraising from a portfolio of corporate donors and prospects typically giving five-figure and up gifts/grants. The Associate Director should be focused on expanding the Museum's strong, existing donor relationships through proposal and report writing, direct meetings, conference calls, ongoing communications and through deploying donor research in an informed and strategic manner. She/he will be expected to develop innovative fundraising strategies through a collaborative process with program colleagues and senior staff and based on research and experience with donors.
The Associate Director will report to the Director of Corporate Relations, and be expected to represent the Corporate Relations division when called upon. Corporate Relations is a key area of Institutional Advancement.
Responsibilities:
- Cultivate, steward, and solicit a focused portfolio of donors to increase giving and deepen relationships with the Museum;
- Write proposals, reports, acknowledgments, and other related communications;
- Collaborate with colleagues to develop and articulate programs and funding needs, including: fellow Institutional Advancement staff, scientists, educators, and exhibition specialists and members of senior staff, including frequent interaction with the Chief Philanthropy Officer;
- Support the process of developing financial projections for corporate giving, and work to achieve and exceed financial goals;
- Conceptualize and implement strategies to engage new prospects, including identifying and researching prospects;
- Represent the Director at meetings internally and externally when appropriate or necessary;
- Takes on assignments from Chief Philanthropy Officer and/or the Senior Vice President for Institutional Advancement, Strategic Planning, and Education as requested;
- Maintain current and accurate records in Raiser's Edge database and in digital files, including grant tracking and funding reports.
Requirements:
- Bachelor's Degree;
- Minimum 5 years progressive experience in fundraising;
- Demonstrated experience working directly with corporate donors and actively making high-level solicitations;
- Excellent interpersonal and communication skills;
- The ability to adapt quickly to, plan for, and manage multiple projects in a fast-paced setting;
- Solid Computer skills: MS Word, Excel, email and internet applications. Preferred knowledge of Raisers Edge or other fundraising applications.
Please email or fax cover letter and resume with salary requirements to Attn: Director, Corporate Relations, at corporaterelations@amnh.org or (212) 496-3605.
AV Systems Designer, Exhibition Interactives & Media
The Media System Designer is responsible for supporting the rest of the team by designing, estimating, prototyping, documenting, and managing the purchase and installation of equipment behind the exhibits, which include human interfaces, computers, networks and AV equipment. Shared responsibilities also include the encoding, organization, maintenance and backup of digital information created in EM&I plus the management of all software licenses. The System Designer is occasionally responsible for the support of traveling exhibitions during translation and installation. The most important responsibility of the AV System Designer is to bring innovative designs that provide creative interactive solutions, in a stable, organized and affordable way.
Depending on personal skills, the System designer may play a role of Media Producer and be responsible for the research, conceptualization, development, design, prototyping, production, documentation, archival and evaluation of assigned pieces in various formats (video, computer based and hand-on interactives, depending on the skill set); assist other Media Producers in the development and production of their pieces, when special skills are required (ex. videotaping, editing, animating, graphic designing, programming, etc.). System Designers are responsible for managing: AV project schedules, budgets, meetings and the installation of exhibition equipment, with other departments and external vendors.
Required Qualifications:
Four year technology based degree or equivalent industry certification and experience; practical knowledge of audio-visual systems design (projectors, speakers, amplifiers, sensors, LEDs, etc), installation and maintenance; strong computer hardware, operating system and development skills; understanding of interactive design and programming methods; understanding of media integration into museum based exhibitions; knowledge of digital audio and video standards; Ability to research and prototype new technologies and integration concepts; ability to document audio-visual installation and support procedures. Ability to manage schedules and budgets. Ability to coordinate 3rd party vendors, installation staff and internal teams.
Interested applicants should forward their cover letter and resume to: mediarecruiting@amnh.org
Cash Control Auditor, Cash Control
The cash control auditor is responsible for the deposit, reconciliation and recording of museum admissions and membership and retail shop receipts.
In addition, they are responsible for performing daily floor audits of Visitor Services and Membership Representatives; maintenance of ticket and admission tag inventories; providing information to General Accounting for the recording of receipts, receivables and payables; biweekly employee check cashing; providing coin and currency requirements for the Visitors Services, Membership, Museum Shops and Restaurant Associates departments and preparation and reconciliation of City Pass tickets.
Job Requirements:
BA in Accounting or equivalent experience; accounting and auditing experience required, 1-5 years' experience in similar function, handling cash in similar volume; should be experienced in cash handling and control processes and procedures; understanding deposit process/requirements of commercial bank; must have integrity, computer skills, and analytical mind.
Salary: Commensurate with experience; Part-Time; 20 hours/week.
Please forward cover letter and resume to hrdesk@amnh.org. No Phone Calls Please
Chief Digital Officer
Reporting to the SVP of Communications and Marketing, the CDO will be responsible for directing the Museum's digital platforms. Having a cohesive and leading edge digital platform is central to the Museum's future and its ability to extend its reach and share its assets beyond the four walls of the Museum.
Principal Responsibilities:
- Develop and lead the implementation of a digital platform.
- Work with the steering committee and other Museum senior staff to prioritize the implementation of work.
- Engage with senior staff in the planning process of all key programming initiatives.
- Provide oversight for the Museum's digital presence including the launch of the website redesign and its phased rollout.
- Partner with other departments regarding strategic planning to support content creation, online ticketing, CRM programs, online retail enhancement/integration and fundraising.
- Develop, lead and manage a team of digital professionals.
Professional Qualifications:
- Seasoned strategic, digital professional who has deep experience in developing digital strategies technologies and applications for complex, matrix organizations with multiple audiences.
- Undergraduate degree required; advanced degree is preferred.
- Successful experience implementing major digital initiatives.
- Experience managing large-scale digital initiatives.
- Understanding of web content management systems and workflow.
- Proficient in assessing appropriate technologies for content delivery.
- Strong understanding of IT and credibility to interface with the IT department.
- A seasoned people, project, and operational manager.
- Track record of delivering timely and effective results and improving process and performance.
- An effective leader who can build relationships with people from diverse areas of the Museum.
- Demonstrated ability to communicate clearly, both verbally and in writing.
- Confident and comfortable within both academic and administrative environments; a strong appreciation for the academic culture and the operational imperatives within an institution devoted to preservation and innovation.
Event Associate, Event & Conference Services
- Manage, coordinate, and execute meetings, programs and special events for both internal and external groups.
- Liaise with internal departments, caterer and vendors.
- Manage internal and external expectations.
- Answer telephone inquiries.
- Prepare and reconcile invoices. Control expenses.
- Collect monies based on contractual payment schedule.
- Oversee inventory of equipment.
- Support revenue, sales and marketing efforts.
- Follow up with clients post event.
- Other related duties as assigned.
Qualifications
:
- Bachelor's degree plus minimum of 3 years of related experience in event operations and planning, and/or hospitality.
- Highly organized with great attention to detail.
- Excellent interpersonal, communication and problem-solving skills.
- Working knowledge of food and beverage services.
- Ability to multi-task and prioritize responsibilities, work under pressure in fast-paced environment, and interact with wide range of people.
- Good management, supervisory and customer service skills.
- Familiar with budgeting and sales reporting.
- Able to work evenings and weekends/holidays.
- Proficient in Word, Excel and PowerPoint.
Qualified candidates should email resume and cover letter with salary history and requirement to event@amnh.org.
Executive Assistant, Global Business Development
The Executive Assistant will provide senior-level administrative support for the Senior Director of Global Business Development and will serve as the primary contact for museum staff and external clients on behalf of the GBD Department.
Responsibilities Include:
- Managing the Senior Director's schedule, including coordinating meetings, visits, tours, and travel: involves constant liaison with museum personnel (executive and support staff) and high-level external clients; prioritizing, resolving scheduling conflicts, and coordinating meeting locations, AV, food and other logistics.
- Make travel arrangements and process reimbursements for the Senior Director (GBD)
- Liaise with other staff members on purchase requisitions and orders; track status of POs, payments, and other relationships; liaise with Purchasing, Accounting, and vendors
- Respond to requests for departmental information and assistance
- Generate and maintain departmental reports, team calendars, record keeping, and departmental database data entry; conduct general research projects and directed.
- Provide general office support such as telephone coverage, ordering supplies, mass mailings and overnight shipments, photocopying, filing, preparing meeting materials, and general record keeping.
Qualifications:
- Bachelor's degree is required
- A minimum of 2 years in an equivalent or similar position
- Excellent written and oral communication skills required
- Strong organizational skills, ability to multitask, experience
- Experience liaising with high-level clients and senior management
- Poise and adaptability in high-stress situations;
- Ability to work quickly under tight deadlines;
- Attention to detail, and ability to take initiative where appropriate
- Working knowledge of Microsoft Office-particularly Word, PowerPoint, and Excel;
- Ability to perform quick and effective internet research
Please forward cover letter and resume to jbose@amnh.org
IT System Designer
Duties & Responsibilities:
The Technologist in the IT System Designer is responsible for supporting the rest of the team by designing, estimating, prototyping, programming, documenting, and managing the purchase and installation of media content, software licenses and equipment in the "Interactives & Media" department and behind the exhibitions. IT components include human interfaces, computers (both PC and MAC, from arduinos to shuttles), servers, networks, VNC and others. IT System Designers are expected to program innovative solutions for back-end department management and for remote exhibition monitoring or connectivity. A broad array of programming knowledge would be a plus. Shared responsibilities also include the organization, maintenance and backup of digital information created in EM&I plus the management of all software licenses (for both the department and the exhibitions). The System Designer is also responsible for the support of traveling exhibitions during translation and installation. The most important responsibility of the IT System Designer is to bring innovative designs that provide creative interactive solutions, in a stable, secure, organized and affordable way.
Depending on personal skills, the System Designer may play a role of Media Producer and be responsible for the research, conceptualization, development, design, prototyping, production, documentation, archival and evaluation of assigned pieces in various formats (video, computer based and hand-on interactives, depending on the skill set); assist other Media Producers in the development and production of their pieces, when special skills are required (ex. videotaping, editing, animating, graphic designing, programming, etc.). System Designers are responsible for managing: IT project schedules, budgets, meetings and the installation of exhibition media and equipment, internally and with other departments and external vendors.
Qualifications:
Four year technology based degree or equivalent industry certification and experience;
Hardware
- PC and Mac computer configuration and maintenance
- Roku media players
- Arduino microcontrollers
- Custom device prototyping and fabrication process (i.e., from breadboard to PCB)
- Touchscreens (especially Elo)
- Network and WiFi configuration
- UPS configuration and maintenance
- Whatever other hardware and peripherals become necessary (Vacuum Flourescent Displays, DACs hooked up to seismographs, etc.)
Software
- Operating Systems
- WinXP & 7
- OS X (10.2-latest)
- Linux (Ubuntu, Knoppix, and other Debian derivatives)
- Solaris
Languages
- Python
- C/C++
- Java
- Ruby
- Databases (esp. Sqlite3)
- System imaging sofware, especially Acronis TrueImage but also Norton Ghost and SuperDuper, CarbonCopy Cloner
- Ability to troubleshoot software problems, to distinguish between hardware and software problems, and to find creative solutions
- Eagle CAD
General
- Quick learning and troubleshooting of unfamiliar devices
- Ability to anticipate long-term issues for long-life hardware, plan for replacement
- Commitment to thorough documentation
- Knowledge of software design process and ability to write software specs
- Server administration skills as required for exhibitions
- Ability to focus clearly and improvise during a crisis
- Ability to listen to and speak to people on their level of technical expertise
- Knowledge of computer hardware.
- Ability to spec and build systems.
- Experience with a wide range of new and legacy systems.
- Ability to troubleshoot hardware failures as well as distinguish between hardware and software issues.
- Ability to anticipate hardware failures and design for robustness.
- Ability to design systems for long life-cycle and plan for replacibility.
- Interest in new hardware and ability to see it's potential for exhibitions.
- Ability to troubleshoot software failures.
- Knowledge of software design process and ability to write software specs.
- Ability to anticipate software failures and design to minimize them.
- Knowledge of software installation and deployment.
- Ability to plan for long software life-cycle and to look forward to replaceability.
- Interest in new software and it's potential for exhibitions.
- Knowledge of computer networking (at least as it applies to our exhibitions).
- Server administration skills as required for exhibitions (both to support the exhibition team as well as administer in-gallery systems)
Salary: Commensurate with experience
Hours: 35 hours/week
In house applicants are to send applications to mediarecruiting@amnh.org
This notice is effective through 04/04/2012
Museum Attendant Guard, Security & Safety
The MAG will be assigned each day to clean either exhibition halls or offices, laboratories, toilets, workrooms, shops, stairways, corridors, etc., by emptying waste receptacles, sweeping, mopping, dusting, wiping glass, washing toilet bowls, urinals and wash basins, also replenishing paper towels, toilet paper and soap before arrival of employees and public. During the remainder of the day the MAG will be assigned as an exhibition hall attendant or as a cleaner. When assigned as an exhibition hall attendant, will be responsible for the protection of exhibits, etc., from vandals and undesirable persons, patrolling and guarding hall or halls, maintaining proper temperatures during the heating season as instructed by supervisor. Advises public of location of other halls, lavatories, etc. Answers questions where possible, referring others to supervisor or information desks. Reports existence of suspicious persons to supervisor or Security Control office and keeps tabs on them until relieved. Maintain orderliness of children either in organized groups or as individuals. Reports to supervisor any damage to exhibits, unsafe conditions, loose floor tiles, torn window shades, etc., also any unusual occurrences such as minor accidents and other cases requiring additional help or authority. If assigned as a cleaner, may work at one or more of the following details: heavy cleaning after construction work; scrubbing floors with machines, removing old wax from floors, re-waxing and buffing; shoveling snow from steps, walks and driveways; cleaning outside yards, plazas, walks, driveways, stairways, etc. Can be assigned as attendant in the auditorium or other meeting areas for various types of programs. May perform other duties as assigned.
Qualifications: Must possess Security Guard Act Training Certificate from Albany; Foreign Language Skills Preferred
Please forward cover letter and resume to: hrdesk@amnh.org. No calls will be accepted.
Programmer, Exhibition Interactives & Media
The Programmer will research, design, develop and document software and hardware-based media and interactive exhibits created for the permanent and temporary exhibitions at the American Museum of Natural History. This position receives media assets from other Media Producers and develops applications to create computer interactives. The formats can vary, from touchscreen to fully immersive computer vision pieces, including multi-touch, gesture recognition, mobile and web.
Qualifications:
Four year technology based degree or equivalent industry certification and experience;
Complete fluency on Actionscript, Web2.0 Technologies (Ajax, XML, HTML, Javascript, PHP, HTML5), web services (data processing from mobile to web to exhibit) and graphic/video files management (photoshop, illustrator, final cut) . Intermediate database admin skills. Intermediate knowledge of KML and Google Earth development. Familiarity with Computer Vision Arduino and other Physical computing technologies. Strong visual skills; strong ability to interpret scientific data; good communication skills—visual and verbal, aural and written; and sufficient experience to be able to come up with efficient technical solutions.
Exceptional proactivity, creativity, and curiosity. You should be able to take criticism and be open to changes. You must work equally well with a team or on your own.
Must also possess:
- Commitment to thorough documentation
- Knowledge of software design process and ability to write software specs
- Ability to focus clearly and improvise during a crisis
- Ability to listen to and speak to people on their level of technical expertise
Please forward application materials to: mediarecruiting@amnh.org
Scientific Assistant, Earth & Planetary Science
The Department of Earth and Planetary Sciences (http://research.amnh.org/eps/) seeks a scientific assistant to manage, maintain and research the meteorite collection. Position offers research opportunities. Applicants must have a minimum BA/BS in geology and interest in and knowledge of planetary science and geochemistry. Experience with electron microprobe/SEM desirable. Submit cover letter, resume, & contact information for 3 professional references by 27-April-2012 to:
Dr. D. S. Ebel
Department of Earth and Planetary Sciences
American Museum of Natural History
Central Park West at 79th St.
New York, NY 10024-5192
debel@amnh.org
Senior Coordinator for Stewardship and Councils, Development
The Senior Coordinator for Stewardship and Councils is part of the Major Gifts team of the Museum's Institutional Advancement Division. Reporting to the Director of Major Gifts, this position is an integral part of the major gifts effort to enhance current and prospective donor's relationship with the Museum and increase major giving.
The successful candidate will be responsible for managing the Museum Advisory Council, a group of approximately 70 high level supporters comprised of industry leaders and notable philanthropists. The Senior Coordinator for Stewardship and Councils will work closely with the Development staff to recruit and engage prospective members for the Council, solicit gifts through an annual appeal effort, and draft acknowledgment letters for those contributions. In addition, the Senior Coordinator is responsible for planning and implementing 2 to 3 Museum Advisory Council meetings per year. Tracking giving trends and performing trend analyses is also expected, as well as generating an annual strategy document to assess and enhance Council member participation.
In addition to managing the Museum Advisory Council, the Senior Coordinator for Stewardship and Councils will be responsible for managing a select portfolio of individual donors as well as managing targeted donor recognition events throughout the year. The Senior Coordinator will also execute other tasks related to the stewardship of donors, including development of various communications such as invitations, letters, donor reports/updates, and donor listings for Museum publications (donor crediting).
The ideal candidate must be highly organized with a strong attention to detail, have excellent written and oral communication skills, strong computer skills, and an ability to work effectively with a wide range of constituents. Qualified candidates will have a bachelor's degree and a high degree of computer literacy - knowledge of Raiser's Edge or other fundraising software a plus. A sense of humor is advantageous and the ability to work with sensitive information and maintain confidentiality is essential. A minimum of 2 years work experience is required; experience in a Development Office is preferred.
The American Museum of Natural History offers competitive salary and benefits package. Please email a resume and cover letter to SeniorCoordinator@amnh.org. No calls please.
Spider Exhibit Assistant, Exhibition
The spider exhibit assistant will be responsible for conducting presentations with live spiders and scorpions; this will involve communicating key facts and gaining the background knowledge needed to field questions; and knowledge of animal care and safe handling practices. The successful candidate will work as part of a team with the manager of living exhibits, other assistants and volunteers. This is a part time position, working half days on 3 to 4 days per week.
Qualifications:
H.S. diploma is required; some college experience with biology courses preferred, OR experience educating with animals; ability to learn arachnid anatomy and behavior; excellent communication and interpersonal skills; ability to safely handle live arachnids; comfortable speaking in public and ability to work as part of a team; MUST be available weekends and holidays.
- This is a temporary position from July 1, 2012 - December 31, 2012
Salary: $10-13 per hour commensurate with experience
Hours: Part-Time 12-18 hours/week
Please send Cover Letter and Resume to: livingexhibits@amnh.org
Due to the volume of applications we will only contact individuals from whom we would like to receive additional information. No phone calls will be accepted.
Last updated: May 14, 2012
